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Resolve chats automatically: an inbox with only what is still pending
Chats where the customer stopped answering are resolved on their own after the time you choose, unassigned, labelled and with a note if you want. They reopen as soon as the customer writes again.
Close well and the Auto-reply guard: end conversations properly
The autopilot proposes resolving a chat when the customer says goodbye, resolves it on its own when they confirm it is solved, and holds back automatic replies to someone who just said goodbye.
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