Decisions

The autopilot reads each number's chats as they arrive. Choose, automation by automation, whether it stays off, suggests what to do or does it on its own, with Undo for 24 hours.

How a suggestion of the autopilot looks in a chat, why it proposes it, how to apply or dismiss it, and how to undo what it did on its own.

Every suggestion waiting for your team and every change the autopilot made on a number in the last 30 days, with Undo and the buttons to decide without opening each chat.

The autopilot marks the urgent chats on the chat list and adds an Awaiting reply filter with the customers who expect an answer, the most urgent first.

Write an instruction for your labels and departments, and the autopilot adds the right labels and proposes the right department from what the customer wrote.

Data to the CRM picks up the email, company, city and other details a customer writes in the chat and fills the contact's empty fields. It never overwrites.

The autopilot proposes resolving a chat when the customer says goodbye, resolves it on its own when they confirm it is solved, and holds back automatic replies to someone who just said goodbye.

The autopilot proposes the next thing to do in a chat, a deal when the customer shows real interest, and a summary note when a chat changes hands. It only suggests.

Your account's monthly AI allowance, shared by all your numbers and AI agents: where to see it, what happens when it runs out, and how it grows with your plan.