Campaign Opt-Out Feature

The Campaign Opt-Out allow campaign recipients to easily opt out from future marketing campaign messages and notifications by defining a unsubscribe trigger word of your choice like stop or unsubscribe

This enhancement gives users more control over the communications they receive while helping ensure compliance with data privacy regulations.

• Enhanced User Control: Users can now manage their communication preferences directly, choosing to opt out of specific campaigns with a single click.
• Improved Privacy: Reduces the likelihood of unwanted messages and ensures a more personalized user experience.
• Actionable Insights: Administrators gain access to real-time opt-out metrics, allowing for more effective campaign targeting and performance analysis.

1. User Interface Updates:

• A clear "Opt-Out" button is now integrated into all campaign emails and in-app notifications.
• Users can unsubscribe automatically from future campaigns if they reply with the opt-out trigger word.

2. Instant Updates:

• When a user opts out, the system immediately records their preference and excludes them from receiving further messages for that campaign.

3. Admin Dashboard Enhancements:

• New reporting tools display opt-out rates and trends, enabling campaign managers to adjust their strategies accordingly.

• Additional Information:

  • You can use this new feature in any pending and new campaigns.
  • Campaign recipients can opt-out automatically for 15 days since the last campaign.
  • This feature is only availble in the Enterprise plan. Upgrade plan to use this feature.

From the chat you can now manage the contact's campaign subscription status:

Easily edit the contact's campaign subscription status: